Franklin NJ. The pick up time was 7 right when the store closed. @ 7:58 we get a message from a lady named Denise. Saying if we don't get there I. 5 min they are leaving it outside the door. WTF KIND of business is that. We arrived 1 min. After after 7 & was told to
We are the owners of Edible Arrangements Bank Street (have been since March 2011) and we can attest that we would never do this to our customers and nor have we ever done so. In fact, we pried ourselves with providing excellent customer service- one of the reasons we were awarded Canadian EA franchise of the year for 2012! We also have never had a staff memeber called Denise. Please do not believe everything you read!